Privacy Policy

Privacy Policy

Pills and Pearls LLC is firmly committed to your privacy. We guarantee that none of the information provided by our customers will be given to third parties. With the “Order Form” we collect contact information such as your email address and financial information such as your credit card number. This information is only used to fulfill Pills and Pearls LLC customer’s orders. The financial information is collected and used solely for the billing of products and for services offered by our website. By buying from us we receive your address, phone numbers, email address and credit card details. This information is used solely to help us deliver the parcels to you and for contact purposes.


With any order you place at Pills and Pearls LLC will be free shipping and handling for each package sent anywhere in the United States. All packages arrive by regular United States Postal Service mail or you can also get it through Overnight Shipping, Next Day Delivery via FEDEX through our COD payment method.

Please allow 3-5 business day delivery for USA orders and 7 to 14 business days for international orders from the time your order has been confirmed with you. If for unknown reasons your package does not arrive, we will reship your package at no extra cost. We strive to have your order processed and filled within one business day of receiving your complete order. If you require further information regarding your package please feel free to contact Pills and Pearls LLC Customer Service Specialists who will be happy to assist you.


Pills and Pearls LLC maintains an order history of your purchases as well. This enables both you and us to track your deliveries and review your past purchases. Based on your order history we may offer you a reward for purchases or make an offer Pills and Pearls LLC think you might like.

Pills and Pearls LLC collects and observes information of general nature about the number of `hits` our website gets. Pills and Pearls LLC monitors the site traffic patterns enabling us to understand which areas of the site are being visited more than others. This also helps us build a more useful site with subsequent re- designs. Pills and Pearls LLC does not track individual user’s pathways through the site!

Pills and Pearls LLC provides security by offering 128 bit secure socket layer through security metrics. This program protects identity theft and credit card fraud. Pills and Pearls LLC has also taken reasonable security measures to protect personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. As far as permissible under law, Pills and Pearls LLC accepts no responsibility for the unauthorized access of personal information held by Pills and Pearls LLC.

Pills and Pearls LLC NEVER exchanges, sells or otherwise gives away your email address to any other companies. Your email address is used solely by yourself, for purposes of logging into your account. Pills and Pearls LLC uses your email address solely for emailing you regarding your orders and to update you on our newsletters. In order to complete your order we have to disclose some of your information to service suppliers. These parties include EMS and USPS.

Your Consent:

By using Pills and Pearls LLC web site you give us permission to use your personal information for orders, services and updates only, as outlined in this Privacy Policy. If you are worried about anything on our site, please contact us and Pills and Pearls LLC team will be glad to discuss it with you.

When you place an order online with Pills and Pearls LLC your personal information and credit card or debit card information is being encrypted using SSL encryption technology before being sent over the Internet. Pills and Pearls LLC uses SSL technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that is away from Pills and Pearls LLC Web site database. It is not connected to the Internet, for the protection against hackers.

Return Policy

Pills and Pearls LLC cannot accept any drugs returned by customer for the following reasons:

The online Pharmacy shall not accept the return for use or re-use of any portion of any drug Prescription or non-prescription medication (Alberta College of Pharmacists Standard 5.1 (m) Standards of Practice – The Pharmacist, Jan. 1, 1996)

The B.C. College of Pharmacists states that once a medication has left the pharmacy, it cannot be returned for any reason – Bylaw 5 (33. subsection 1)

Drug Policy

You must have a valid prescription from a physician licensed to practice medicine and to prescribe medications in the place where you live. The only order Pills and Pearls LLC will process without a prescription are over-the-counter products.

Pills and Pearls LLC will not handle any habit forming or narcotic pharmaceuticals, also known as scheduled drugs or controlled substances in some countries. We specialize in chronic care medicines that many people must take to sustain or improve their life.

You can order up to a three month supply of your medication if that is what has been prescribed for you.

Privacy Policy

We know how important your sensitive medical data is, and have taken steps to protect your privacy. This Online Pharmacy Privacy Policy is provided to make you aware of how Pills and Pearls LLC collects uses and manages information of visitors to its Internet sites.

Pills and Pearls LLC views the personal privacy of users as an important issue and is committed to maintaining the security of personal information provided by users in accessing Pills and Pearls LLC.

Pills and Pearls LLC collects the following information regarding all visitors to this site: domain name, IP address, information regarding what pages are accessed, information volunteered by you (such as e-mail address when filling out feedback form), and length of time spent on the site. Pills and Pearls LLC collects and logs this information for statistical purposes.

Pills and Pearls LLC also uses this information in order to provide you with a better, more meaningful experience when you visit in the future. Through analysis of these records, Pills and Pearls LLC improves and updates the site to improve your customer experience.

Customer information is not available online at this time. While customers of Pills and Pearls LLC can login and view products, no information about them is stored in a way that others can use to associate medical history with prescription drug products. All customer information is currently held in databases that are not connected to the Internet. This will change once transactions are possible online, at which time efforts will be made to maintain security and limited access to such data.

Other than stated above, no attempt is made to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs, or where Pills and Pearls LLC believes it is required to collect and produce relevant electronic documentation to fulfill its obligations to third parties, including statutory organizations under local law.

Pills and Pearls LLC endeavors to use and disclose your personal information only in limited circumstances. Pills and Pearls LLC  will do so if it is necessary to protect any copyright or intellectual property in the material in the website, or if it is necessary to enforce Pills and Pearls LLC Terms and Conditions of Use.

Except as specifically stated in this Online Pharmacy Privacy Policy, we will not share your personally identifiable information with a company that is not associated with Pills and Pearls LLC


Pills and Pearls LLC site uses `cookies`. `Cookies` are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your `Temporary Internet Files` folder in Windows. Pills and Pearls LLC cookies keep track of the items in your Shopping Cart and act as place markers when you move around the site.

If you have set your Security Settings in Internet Explorer to `high` you have disabled cookies, Pills and Pearls LLC site uses cookies to provide some features such as the Shopping Cart and My Account. In order to use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for “Safe browsing but still functional”. Alternatively you can add to your list of trusted sites.

If you are worried about anything on our site, please contact Pills and Pearls LLC customer service and Pills and Pearls LLC team will be glad to discuss any issues with you.

A cookie is a small data file that a web site may write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by other online pharmacy web sites.

Pills and Pearls LLC may use cookies from time to time to track user traffic patterns and to better serve you when you revisit the site. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser. Once transactions are available on this site, those customers wishing to conduct online transactions will require the use of cookies to access full functionality of the site.

Web Use Policy


The contents of this site, such as text, graphics, images, information obtained from Pills and Pearls LLC licencors and other material (“Content”) contained on this site is for informational purposes only. The content has not been evaluated by the FDA and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition. You should seek medical attention before undertaking any diet, exercise or other health program described on this web site.

Pills and Pearls LLC does not recommend self-management of one’s health care. Reliance on any information provided by or via the Site is solely at your own risk. Information obtained by using this site is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment. The Content provided by Pills and Pearls LLC is compiled from numerous sources. Pills and Pearls LLC and its directors, officers, employees, licensors, suppliers, agents and independent contractors, do not directly or indirectly practice medicine or provide medical services as part of Pills and Pearls LLC Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read on the Site. If you think you may have a medical emergency, call your doctor or 911 immediately. This web site contains health or medically related materials, including information about women’s reproductive issues, that you may find sexually explicit or otherwise offensive. It may not be suitable for children or other sensitive people. You are solely responsible for compliance with the laws applicable to your domicile.

Liability of Pharmacy Steroid

If you are dissatisfied with Pills and Pearls LLC, any information found thereon, or with any Pills and Pearls LLC. Terms of Use or Privacy Policy, your sole and exclusive remedy is to discontinue using Pills and Pearls LLC This web site, the Content, and any and all services or products promoted via the web site are provided on an “as is” basis. The use of the web site, the Content and any product or service discussed or promoted via the web site is at your own risk. When using the web site, information will be transmitted over a medium that is beyond the control and Pills and Pearls LLC suppliers. Accordingly Pills and Pearls LLC assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the web site. Pills and Pearls LLC  makes no representations or warranties that:

(1) the services, Content, software, text, graphics, links or communications provided on or through use of the web site, by Pills and Pearls LLC or any third party, are accurate, reliable, complete, timely or error-free;

(2) files available for downloading from or via this online site will be free of infection by viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties;

(3) the results that may be obtained from the use of the Services or Content will be reliable;

(4) the quality or efficacy of any product and/or service of any third party that is discussed, promoted, obtained, or purchased within or via the Site, its Services or Content will meet your expectations; or

(5) any errors in the Services or Content of Pills and Pearls LLC website will be corrected.

Pills and Pearls LLC is not liable for any personal injury, including death, caused by your use or misuse of the Site or Content or by any products you purchase from a third party. In no event shall Pills and Pearls LLC or any third parties be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the web site or the Content whether based on warranty, contract, tort or any other legal theory, and whether or not Pills and Pearls LLC is advised of the possibility of such damages. Any liability of Pills and Pearls LLC shall be limited to the actual damages incurred by you, not to exceed U.S. $1000.

The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain warranties. Any claims arising in connection with your use of this web site or any Content must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms of Use are exclusive and are limited to those expressly provided for in these Terms of Use.

Unsolicited E-mail (SPAM):

Your privacy is very important to us and you can be assured that we do not sell or distribute Pills and Pearls LLC customer list to any third parties. However, be aware that unscrupulous marketers can sometimes “harvest” your email address directly from your computer or another person`s address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses.


Pills and Pearls LLC does not sell products for purchase by children. If you are under 18, you may use Pills and Pearls LLC Web site only with the involvement of a parent or guardian.

Linked online pharmacy Web Sites Pills and Pearls LLC Web stores may contain links to and from other sites operated and maintained by separate companies. Pills and Pearls LLC cannot be responsible for linked Web sites (including the ones participating in our associate program). We provide these links solely for the convenience and for information to our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.

If you have any worries, please send an email to :

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